Last updated: September 2026
Thank you for choosing our car key cases. We are committed to delivering your order accurately and promptly. Below is our complete shipping policy, covering delivery methods, timeframes, fees, eligible destinations, and more.
1. Order Confirmation & Processing
- After your payment is authorized, you will receive a confirmation email within 1 business hour.
- Processing time: 1–2 business days (Monday–Friday, excluding public holidays). During this period, our team inspects, packs, and prepares your item(s) for shipment.
2. Shipping Methods & Delivery Time
We partner with multiple international carriers (e.g., USPS, FedEx, DHL, YunExpress, and regional postal services) to offer reliable delivery. The system automatically selects the most suitable method based on your location, order weight, and shipping address.
| Destination Region | Shipping Method | Estimated Transit Time (business days) |
|---|---|---|
| United States (including Alaska, Hawaii, and PR) | Standard International Express / USPS First-Class | 7–12 |
| Europe (EU, UK, Switzerland, Norway) | Standard International / DHL eCommerce | 7–14 |
Total delivery time = Processing (1–2 days) + Transit (as above) = 8–16 business days for most destinations.
3. Shipping Fees
- Orders under $39** – Flat shipping fee of **$6.99 (per order).
- Orders of $39 or more – Free shipping (no additional charge).
All fees are in USD. The shipping charge covers handling, packaging, and carrier costs. No hidden fees apply.
4. Eligible Destinations
We currently ship to the following primary markets and beyond:
- North America: United States (including PO Boxes in the US – subject to carrier compatibility).
- Europe: All EU member states, United Kingdom, Switzerland, Norway, Iceland.
If your country is not listed, please contact us – we will check availability for you.
5. PO Box Addresses
Our logistics system evaluates PO Box addresses automatically. If the selected carrier cannot deliver to a PO Box, our customer service team will reach out within 1 business day to:
- Offer an alternative address (e.g., physical address), or
- Cancel the order for a full refund upon your request.
6. Tracking Your Order
- A tracking number will be emailed to you as soon as your order is dispatched.
- Tracking data usually appears within 72 hours after dispatch.
- You can track your shipment via:
- Our website’s “Track Order” page, or
- The carrier’s official tracking portal using the number provided.
- If no update is visible after 72 hours, please email us – we will investigate with the carrier immediately.
7. Potential Delays (Force Majeure & Peak Seasons)
While we strive to meet all estimates, the following may cause delays beyond our control:
- Severe weather (hurricanes, floods, snowstorms, etc.)
- Local labor strikes, statutory holidays, or major events (e.g., Olympic Games, international summits)
- Peak-season volume surges (e.g., Black Friday, Christmas) leading to flight or staff shortages
We will notify you promptly if any significant delay is anticipated.
8. Customs, Duties & Taxes
You are not responsible for any import duties, VAT, or customs clearance fees. We cover all such charges to ensure a hassle‑free delivery experience.
9. Contact Us
For any questions about shipping, tracking, or your order, please reach out:
Working Hours: Monday–Friday, 08:00–17:00 (UTC +8)
Address: UNIT 60 3/F YAU LEE CTR NO.45 HOI YUEN RD KWUN TONG HONG KONG
Phone: +85212334951
Email: [email protected]